SHIPPING & RETURNS

Shipping Policy

Thank you for visiting and shopping at Willy’s Garage Australia. Following are the terms and conditions that constitute our Shipping Policy.

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipping charges for your order will be calculated and displayed at checkout.

Return & Exchange Policy

Thanks for purchasing our products at Willy’s Garage Australia.

 

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 30 calendar days of your purchase.

In order to be eligible for a refund the product must be in the same condition that you receive it, unopened and undamaged in any way.

Goods can be shipped to Willy’s Garage Australia, Po Box 840, Coorparoo QLD 4151

After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

 

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If you have any additional questions or would like to request a refund, feel free to contact us.

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